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[Acceptable Use Policy]

Website: https://moneymotion.io
Last Updated: 9th September 2025

1. Acceptance of Terms

This Acceptable Use Policy (“AUP”) forms part of, and is incorporated by reference into, the moneymotion Term of Services (“Agreement”). All capitalised terms have the meanings given to them in the Agreement. By using the Services, you agree to comply with this AUP . If you do not agree, you must not use the Services. moneymotion may update this AUP at any time by posting a revised version on its website or through the Merchant Dashboard. Continued use of the Services after changes take effect constitutes your acceptance of the updated AUP.

2. Prohibited Activities

You must not use the Services, directly or indirectly, to process or facilitate any Transaction involving Products, services, or activities which are listed below.

Related to Prohibited Activities

Are illegal or non-compliant under applicable laws, regulations, or payment network rules, including anti-money laundering (AML), counter-terrorist financing (CTF), consumer protection, privacy, intellectual property, tax laws, or card scheme requirements.

Related to Prohibited Services & Products

1

Counterfeit goods or unauthorised replicas

2

Cracked software, or pirated content

3

Unauthorised resale of licensed or subscription-based products

4

Unauthorised IPTV streaming, carding tools, or malware

5

Adult content, pornography, or sexual services

6

Illegal gambling, betting, or lotteries

7

Controlled substances, drugs, or drug paraphernalia

8

Weapons, ammunition, explosives, or military-grade equipment

9

Multi-level marketing (MLM) schemes, Ponzi schemes, or pyramid sales

10

Products or services that violate payment network or card scheme rules

11

Any activity involving sanctioned countries, entities, or individuals on OFAC, EU, or UK sanctions lists

12

Products, services, or content that promote hate speech, violence, terrorism, discrimination, or extremist activity

13

Deepfakes, manipulated media, or synthetic content used for deception, fraud, or reputational harm

3. Restricted Activities

The following categories may be processed only with moneymotion’s prior written consent and may require enhanced due diligence, underwriting, and/or additional contractual terms:

1

High-value in-game items or virtual currencies

2

CBD or hemp-derived products (where legal)

3

Travel, event ticketing, or reservation services

4

Charitable donations or crowdfunding campaigns

5

High-value luxury goods such as jewellery or watches

6

Pre-order sales where goods/services are not delivered immediately

7

Any Product or activity that moneymotion identifies, or for which moneymotion receives credible notice from a rights holder, as infringing third-party rights (including copyrights, trademarks, patents, trade secrets, privacy, publicity, or other proprietary rights). moneymotion may suspend, remove, or disable access to any such Product or Merchant Account at its sole discretion.

4. Abusive, Fraudulent, or Harmful Use

You must not use the Services, directly or indirectly, to process or facilitate any Transaction involving Products, services, or activities which are listed below.

1

Submit Transactions you know or suspect to be fraudulent, unauthorised, or otherwise invalid

2

Use bots, scripts, or automated tools to generate or simulate Transactions

3

Attempt to bypass, disable, or tamper with moneymotion’s fraud detection, KYC, or compliance systems

4

Engage in phishing, scams, or other deceptive practices targeting Buyers

5

Harass, threaten, or abuse moneymotion staff, partners, or other Merchants

6

Place an excessive or disproportionate load on moneymotion’s or its partners’ infrastructure

7

Launder or disguise transactions, including passing unrelated payments through your account

8

Operate multiple accounts or straw merchant structures to evade monitoring, reserves, or risk limits

9

Maintain excessive chargeback or refund rates above thresholds set by moneymotion, card schemes, or regulators

5. Card Scheme and Acquirer Compliance

In addtion to complying with all applicable laws, rules, regulations and above, you must also comply with the following requirements:

1

You must not engage in any activity that is prohibited by Visa, Mastercard, American Express, or other card network rules.

2

You must not submit Transactions that are incomplete, unfulfilled, or fictitious.

3

You must not use the Services as a payment facilitator, intermediary, or aggregator without explicit written consent.

4

You must not split Transactions to avoid authorisation or fraud detection limits.

5

You must not engage in activity that could cause moneymotion, its acquirers, or card networks to list you as a high-risk or terminated merchant (e.g., MATCH list).

6. Cooperation and Evidence of Compliance

You must promptly provide any documents, product information, or transaction records requested by moneymotion to verify compliance with this AUP , the Agreement, or applicable laws. Failure to provide such information may result in suspension or termination of the Services.

You must also cooperate fully with:

1

Law enforcement authorities and regulators if moneymotion is required to share information or records

2

Card scheme monitoring programs for chargebacks, fraud, or compliance

7. Enforcement

moneymotion may take any action it deems necessary if you breach this AUP , including:

1

Suspending or terminating your Merchant Account

2

Withholding or reversing payouts

3

Cancelling or refusing Transactions

4

Reporting activities to law enforcement, regulators, payment processors, or card schemes

8. Reporting Violations

If you become aware of any activity that violates this AUP , you must immediately notify moneymotion at compliance@moneymotion.io.

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